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Technical Support

Most technical issues can be resolved using the various resources you have available. In addition to the product documentation and the “Read Me” file, LizardTech offers a knowledge base and product updates on the LizardTech website.

Knowledge Base

The LizardTech Knowledge Base contains articles about known technical and usage issues and is frequently updated.

https://www.lizardtech.com/support/geoexpress/knowledge-base

Product Updates

Updated versions of LizardTech viewer tools are available for download at no cost.

https://www.lizardtech.com/support/geoexpress/installers

Support Plans

Protect your investment in LizardTech software by participating in a LizardTech support plan. For more details, please contact your regional LizardTech office.

https://www.lizardtech.com/sales#retail-sales

Contacting Technical Support

To contact LizardTech Technical Support, visit http://www.lizardtech.com/support.

The support page includes links to the LizardTech Knowledge Base and the Product Activation page. A Contact Form is also provided for issues that require further assistance.

In an emergency, call 206-902-2845 between the hours of 8 AM and 5 PM Pacific Time.

Please have the following information available to assist in resolving your problem: